WHAT IS THE IAS? AND HOW DO I CONTACT THEM?   

The IAS (Independent Appeals Service) is a certified Alternative Dispute Resolution entity. Meaning, it is a group of independent adjudicators who will decide if a Parking Charge has been issued within the parameters set out in the IPC’s Code of Practice and the law.  The IAS adjudicators can only consider (make decisions) on legal matters, and can not intervene for mitigating circumstances (personal reasons why the motorists feels they should be exempt).  The Independent Appeals Service provides the ability for people who have received a Parking Charge Notice to appeal against it.
The International Parking Community (IPC) provides the electronic services to the IAS to facilitate the processing of the appeals. However, the online appeals system fully automates the processing of the appeal. Only the person appealing, the Operator who issued the charge and the Adjudicator have any influence in the outcome ensuring complete separation from the IPC.