We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

The Role

We’re looking for a seasoned and highly capable Product Designer that has experience in elevating design impact across a wide range of products, in a complex space. In this role, you will work closely with key stakeholders and product designers to maximize the quality of the user experience in several realms.

We’re in a phase of continuous and intense iteration, refinement and reshaping of several parts of our product offering. Our ambitions are high – we want to have a world-class portfolio of products that effectively meet our users needs and have a strong and positive impact on their day to day lives. The person in this role will play an integral part in achieving this.

You will be working out of a centralized design team, together with design leadership, UX Research, Writing and Localization, supporting initiatives across several product verticals and ecosystems (including apps, web, wearables, automotive, as well as hardware). In your day to day, you will spend a lot of time with the full, 30 person strong, design team. You will be reporting to the Head of Product Design.

The broader R&D organization includes a genuinely diverse and distributed team of over 450 talented specialists in product, engineering, design, and analytics.

How to make an impact

• Having a strong focus on collaboration and enablement, with an entrepreneurial mindset. Roll up your sleeves and partner closely with cross-functional stakeholders and peers, to elevate execution and impact across the product offering.

• Drive or support ambitious, ambiguous and strategically important projects from a design standpoint. Cover work spanning across teams and domains to ensure consistency, quality and impact.

• Support in shaping the longer term direction for the suite of products. Work to define both visual directionality and strategic momentum. Uncover and support in capitalizing on new, undiscovered opportunities.

• Ensure a high bar of quality and consistency across products. Support and mentor junior and senior designers, developing craft, enabling best practices, and strengthening design culture. Take a systemic approach and ensure processes are clear and efficient.

About you

You are a well experienced product designer with a strong track record of shipping impactful work. You’ve likely spent plenty of time at product companies – either larger ones, or startups – working in cross-functional contexts, but agency side experience is also of relevance.

You have a world-class foundation in craft, allowing you to execute quickly with an outstanding bar of quality. You also hold an ability to quickly grasp strategic perspectives. Your experience and skillset means that you can navigate ambiguity with ease and are comfortable tackling nuanced challenges with senior stakeholders, as well as more junior collaborators.

You’re equally comfortable with taking on initiatives to improve processes, or coach more junior designers, as you are with creating high fidelity prototypes, weaving complex functionality into elegant interfaces with ease.

Your background

- 10+ years of experience in design, with an emphasis on product design work in cross functional contexts.

- Demonstrated experience from working with ambiguous challenges, collaborating with senior stakeholders.

- Proven experience in leading high stakes product design work, including early stage discovery phases, with examples of contributions on successful products.

- World-class craftsmanship – creating high quality design work is second nature, and something you do very quickly. Rapid, high fidelity, prototyping is a given for you.

- 2+ years of experience in people management, mentoring or coaching.

This role is a hybrid working role and can be based in our offices located across Stockholm, Amsterdam, London, Łódź, Barcelona or Atlanta - 3 days in the office per week, 2 from home.

Department: Parking

Locations: Stockholm, London, Poland

Remote status: Hybrid

Employment type: Full-time

Apply here: https://careers.arrive.com/jobs/7315798-principal-designer-parking

We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together. 

The Role 

The Account Executive is a pivotal role within Arrive’s Parking BU, responsible for driving hardware revenue growth, RingGo coverage, adoption and open market transformation across the UK. This role uniquely bridges two critical sectors: Open Parking (B2G, Private Operator) and Off-street/Access Controlled Parking (ACP). 

You will act as a strategic partner to both private operators and public sector clients, expanding market presence while ensuring high client satisfaction and accurate CRM management. 

How to make an impact 

Strategic Sales & Cluster Development 

- Cluster & Account Planning: Develop and execute a strategic plan to expand Arrive’s market presence, targeting both open parking and access control opportunities, aligned with the Cluster Playbook.  

- Lead Generation: Proactively identify new business opportunities across private operators, local authorities, and land owners. 

- Solution Selling: Promote a comprehensive Arrive portfolio including RingGo, parking terminals (and associated services e.g Maintenance), Insights and other upsell features.  

- Business Cases: Create and present strong, data-backed business cases to stakeholders to demonstrate ACV/TCV for each upsell / renewal opportunity. 

Client & Partner Relationship Management

- Account Management: Build and maintain relationships with existing clients to ensure retention, high satisfaction, and account expansion. 

- Pre-Sales Collaboration: Work closely with Solution Executives to effectively scope customer requirements, ensuring product market fit for our offer.  

- Stakeholder Engagement: Effectively communicate with diverse stakeholders within each account, ranging from technical site Executives to C-level executives. Seeking support from senior stakeholders (e.g Head of AM, Head of BD, Commercial Director, Country Director) 

Implementation & Project Coordination 

- Project Management: Utilise basic project management skills to oversee the deployment of solutions, ensuring timelines are met and partners are aligned. 

- Technical Consultation: Serve as the bridge between the client and internal technical teams during the implementation of MPP and P&D solutions. 

- Upselling: Identify opportunities within existing accounts to expand services (e.g., adding SaaS layers to hardware contracts). 

Administration & Operations 

- CRM Hygiene: Ensure Salesforce is your primary tool for planning and recording your activities, with accurate customer data, pipeline opportunities, and activity logs. 

- Pipeline Management: Work collaboratively with Sales Operations to enable accurate forecasting (Close dates, Expected Revenue dates) for hardware opportunities.  

- Reporting: Provide regular forecasts, progress reports, and market feedback to the Country/Sales Director. 

About you 

Skills & Knowledge 

- Technical Aptitude: Basic understanding of Parking Management Systems, P&D hardware, and Garage/Gated solutions. 

- Digital Tools: Proficiency in CRM software (e.g.Salesforce), Google Workspace, Business Intelligence and other sales-related tools. 

- Commercial Acumen: Understand and leverage revenue mix to maximise ACV/TCV across each opportunity. 

- Project Management: Ability to coordinate installations and manage partner timelines effectively. 

- Contract Management: Basic understanding of legal contracting principles and process for contract execution. 

- Consultative Sales: Proven track record of meeting targets through a solution-oriented approach and strong negotiation skills. 

- Communication: Exceptional verbal and written communication skills; ability to present complex information clearly. 

- Languages: Fluency in English 

- Full UK Driving License 

Personal Attributes 

- Energetic, self-motivated, and results-oriented. 

- Capable of working independently in a fast-paced environment while remaining a collaborative team player. 

- Adaptability and flexibility to manage evolving business priorities. 

- Strong problem-solving and decision-making skills. 

Education & Experience 

- Education: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (or equivalent combination of education and experience). 

- Minimum 3–5 years of proven experience in sales and account management. 

- Experience within the parking industry, B2G or B2B sales, smart city solutions, or payment technology is preferred. 

- Experience managing hybrid portfolios (Hardware + SaaS) is a distinct advantage. 

Department - Parking 

Locations - Basingstoke 

Remote status – Hybrid 

Apply Here - https://careers.arrive.com/jobs/7070986-account-executive 

About PayByPhone

At PayByPhone, our strength is our people. Behind our product is a talented, creative, and driven multi-disciplinary team united by a shared ambition: to make everyday mobility simpler. We believe innovation should be collaborative, learning should be constant, and work should be enjoyable. As we grow, we’re looking for people who want to grow with us.

Together, we’re on an ambitious mission to create intuitive technology solutions that deliver world-class user experiences. We are a fast-growing, forward-thinking company and already help more than 60 million users across North America and Europe. Our technology helps millions of consumers pay quickly, easily, and securely — without waiting in line, carrying change, or worrying about costly fines.

About The Role

Location: Hatfield (Hybrid)

Employment type: Full-Time, Permanent

Reports to: Head of PayByPhone Business

The Corporate Sales Executive helps to increase and grow PayByPhone's B2B user volume by generating new sales leads. 

Key Responsibilities

- Proactively generate qualified leads through inbound channels, outreach, networking, and industry events

- Conduct discovery calls to understand client needs and deliver tailored, persuasive presentations

- Confidently handle objections and position PayByPhone as the preferred solution

- Develop and negotiate proposals, pricing, and contracts to close deals efficiently

- Collaborate with Account Management, Marketing, Product, Operations, Customer Support, and Finance to align on client needs and deliver value

- Ensure smooth client handovers by sharing documented insights and personally introducing Account Managers

- Follow up post-sale to reinforce client satisfaction and continuity performance tracking

- Work closely with the Head of PayByPhone Business

Required Qualifications

- Demonstrable previous success in a Sales role

- Experience of working to and achieving / exceeding targets and KPIs

- Able to communicate with small, medium and large businesses

- Self-starting mentality, driven to succeed and over exceed targets

- Comfortable with computer tools like MS Office, Teams, Salesforce, etc.).

What We Offer

Compensation: The expected salary range for this role is £30,000 - £40,000 plus commission. Final compensation will be based on factors such as experience, skills, qualifications, and internal equity.

Private Healthcare: Available to all permanent employees effective Day 1, with no waiting period as well as optional dental coverage.

Pension scheme: All permanent employees get access to our pension scheme with 5% employer contribution

4x Life insurance: All permanent employees are covered under our life insurance

Career Growth & Learning Support: Opportunities for professional development, continuous learning, and career progression.

Working at PayByPhone

We operate in a world that’s constantly evolving — and change is something we embrace. Our values guide how we show up for one another and for our customers every day. In short, we:

- Make things happen

- Stay curious

- Work together

- Have fun

- See through our customers’ eyes

These principles shape how we collaborate, innovate, and deliver on our commitments.

We’re also committed to fostering a diverse and representative workforce and an inclusive environment where everyone is treated with respect and fairness. We do not tolerate discrimination or harassment in our workplace or throughout our hiring process. Our hiring decisions are grounded in business needs, role requirements, and individual qualifications — ensuring we reflect the talent and communities we serve.

PayByPhone is committed to providing accommodation throughout the recruitment process. If you require accommodation, please reach out to us at askhr@paybyphone.com.

Apply here - https://paybyphone.bamboohr.com/careers/49

Location: Newton Abbot, TQ12

Salary: £26,436.80 per annum

Hours: 40 hours per week, Monday to Friday, 9:00am–5:00pm

Contract: Permanent

Job type: Full-time

Sector: Office Support | Office Administration

Working arrangement: Hybrid flexibility available following successful completion of the probation period

Company Description

As the UK’s leading parking and technology-enabled management group, Agena Group supports more than 9,000 locations across housing, healthcare, education and commercial estates.

We are proud to be certified by Carbon Neutral Britain and are committed to creating positive outcomes for our clients, communities and colleagues.

We are growing quickly, investing heavily in technology and expanding into new sectors. This creates exciting opportunities for people who want to make an impact and be part of something ambitious.

Why not join us?

The Position

We are looking for a detail-driven administrator to join our Validations Team.

In this role, you will play an important part in supporting parking compliance by monitoring ANPR, CCTV and Self-Ticketing systems. You will issue Parking Charge Notices accurately and fairly where parking terms and conditions have been breached.

You will take responsibility for a primary processing area, covering either ANPR, CCTV or Self-Ticketing. You will also be cross-trained to support other processing areas when required.

This is a varied role that rewards accuracy, consistency and a proactive approach to problem-solving.

Responsibilities and Duties

• Monitor assigned locations and processing systems, issuing Parking Charge Notices in line with the relevant parking terms and conditions

• Ensure all Parking Charge Notices comply fully with DVLA, Protection of Freedoms Act, IPC and internal requirements

• Identify, report and help resolve system faults and operational issues

• Support reporting activities and maintain accurate records

• Actively suggest improvements to ANPR, CCTV and Self-Ticketing services

• Support other processing areas when required

If you are looking for a role where accuracy matters, teamwork is valued and your attention to detail can make a real impact, we would love to hear from you.

Who You Are

• Highly detail-oriented, with the ability to process complex information accurately and consistently

• A strong team player who collaborates effectively to achieve shared goals

• Comfortable working to defined procedures while maintaining high performance standards

• Proactive, reliable and committed to quality and compliance

• Able to identify issues and contribute practical solutions

• Confident managing a varied workload and maintaining accurate records

Agena Values

We believe the way we do business is as important as the business we do. Operating with integrity and maintaining high ethical standards is the Agena Group way.

Our values reinforce our behaviours and demonstrate what is important to us. Living these values is essential to our continued success.

• Ambitious: We aim to provide a world-class service

• Disruptive: We are here to change the industry

• Ethical: We do things for the right reasons

• Insightful: We use research to guide our decisions

• Collaborative: We are better when we work together

• Innovative: We help people see things differently

Additional Information

• Hybrid working flexibility is available following successful completion of the probation period

• Free onsite parking is available

• Smart-casual office dress code

• Our selection process consists of an application, a competency-based interview and a task

• Applicants must have the legal right to live and work in the UK without sponsorship

• The postholder may occasionally be required to travel to external meetings using the most effective means available

Benefits

We know there is more to life than work. When you join Agena, you will have access to a wide range of benefits through our Enjoy Benefits platform.

These include discounts on gym memberships, travel bookings, high-street vouchers and days out. You may also benefit from technology benefits, wellbeing support, healthcare plans, car lease benefits and much more.

Additional benefits include:

• Incremental holiday increases to recognise long service

• Two volunteering days each year

• Training, learning and development opportunities throughout your career

• Apprenticeship opportunities

• Employee Assistance Programme, providing confidential and independent professional counselling 24 hours a day, seven days a week

• Cycle-to-work scheme

• Electric vehicle charging points at office locations

• Regular team and company social events

• Activities including charity breakfasts, social drinks, book clubs, environmental initiatives and lunch-and-learn sessions

Our Commitments

We are proud to be certified Carbon Neutral and hold ISO accreditations for Quality Management, Environmental Management and Information Security Management.

We are a Mindful Employer and are committed to supporting the mental health and wellbeing of our employees.

Agena Group is proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process.

We will provide reasonable adjustments and support to ensure neurodiverse applicants and applicants with a disability or long-term condition can perform at their best throughout the recruitment process.

To request an adjustment, receive this job advertisement in an alternative format or ask a question about the recruitment process, please contact:

recruitment@agenagroup.com

No speculative contact from recruitment agencies, thank you.

See the job here - https://agenagroup.com/current-vacancies/

Location: London

Working arrangement: Hybrid — three days in the office and two days working remotely

Employment type: Full-time

Department: Parking

Salary: Competitive and dependent on experience

Join Our Ambitious Journey

At Arrive, we guide customers and communities towards brighter futures and more liveable cities.

Transforming urban mobility is not a challenge that just anyone could take on. Our people and values help us make it happen.

We Arrive Curious, Focused and Together.

Just as our brand is inspired by the North Star, which has guided travellers to their destinations for generations, our values guide how we work. They help us perform at our best for our customers, the cities and communities we serve, and one another.

As a global team, we are transforming urban mobility.

Let’s grow better, together.

The Role

We are looking for an Estate Operations Specialist to join our car park operations and enforcement function, playing a vital role in our mission to change the way the world parks.

In this role, you will act as the central coordinator between clients, Regional Operations Managers, Account Managers, Project Managers and internal teams.

Your primary focus will be to onboard new locations into the enforcement estate and ensure existing locations remain operational, enforceable and efficient.

As a key point of contact, you will have the opportunity to improve estate uptime, reactivate inactive sites and resolve operational obstacles that may prevent effective enforcement.

How You Will Make an Impact

• Act as the primary point of contact for Regional Operations Managers, Account Managers and Project Managers regarding site onboarding, operational issues and enforcement blockers

• Coordinate the onboarding of new locations and track progress closely with internal teams

• Identify and address potential launch delays to support timely enforcement go-live dates

• Liaise directly with clients, tenants, residents and other stakeholders regarding operational issues, site launches, migrations and reactivations

• Monitor the live site estate in collaboration with Compliance, Support, Hardware, Appeals and Operations teams

• Help maintain continuous enforcement by identifying and resolving site-level issues

• Identify inactive or unenforceable sites and coordinate the actions required to restore enforcement

• Ensure portal settings, site configurations and operational information remain accurate and up to date

• Maintain detailed site-level documentation, authority records and escalation logs

• Identify opportunities to improve operational processes, estate efficiency and service delivery

About You

You are a resilient, proactive and solution-focused professional who performs well in a collaborative environment.

You have excellent written and verbal communication skills and are confident engaging with a wide range of internal and external stakeholders.

You approach conflict and operational challenges calmly, working constructively with others to identify practical solutions.

Highly organised and detail-oriented, you are able to manage multiple projects, priorities and service-level commitments at the same time.

You are adaptable, comfortable working in a fast-paced environment and motivated by the opportunity to drive operational excellence.

You are also confident working with data and using spreadsheets, CRM platforms and other business systems.

Your Background

• At least two years’ experience in car park operations, estate management, field operations support or client delivery

• Proven experience managing site launches, operational delivery or client onboarding

• Demonstrable experience of stakeholder management and working across multiple teams

• Strong project coordination and organisational skills

• Experience managing multiple priorities, deadlines and service-level commitments

• Proficiency in CRM platforms, spreadsheets and business systems

• Strong attention to detail and the ability to maintain accurate operational records

Working Arrangement

This is a hybrid role based at our London office.

You will work three days each week in the office and two days remotely.

About Arrive

Arrive, which includes brands such as EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform.

Operating in more than 90 countries and 20,000 cities, Arrive helps people and decision-makers make smarter choices about urban mobility while improving the experience of travel worldwide.

Arrive combines the core elements needed to make cities more liveable, from smart payments and optimised car parks to data-driven traffic reduction and support for reinvestment in public transport and green spaces.

It is about more than function. It is about saving time and simplifying travel for everyone.

Travel is more than a journey. It is how you Arrive.

Apply Here - https://careers.arrive.com/jobs/8008890-estate-operations-specialist

Location: Exeter

Number of positions: Two

Application method: Submit your CV and covering letter to hr@unity5.com

The Role

As part of our continued growth, we are seeking two dedicated and professional Contact Centre Advisers to join a newly formed team.

This is an exciting time to join us as we continue to expand in this area, creating new opportunities to learn and develop your skills as the team evolves.

The successful candidates will deliver outstanding customer service through telephone and email channels.

You will support customers with parking payments, permit management and general enquiries, ensuring every interaction is efficient, accurate and customer-focused.

These roles are ideal for individuals who thrive in a fast-paced contact centre environment and are passionate about resolving customer enquiries while delivering high-quality service under pressure.

Both positions will be based in our newly refurbished Exeter offices. The offices provide a vibrant and friendly working environment and are home to a large proportion of our workforce.

Key Responsibilities

• Handle inbound customer calls and email enquiries professionally and promptly

• Aim to resolve customer enquiries during the first point of contact

• Provide a professional, empathetic and efficient customer experience

• Take ownership of enquiries and manage them through to resolution

• Take customer payments and assist with account creation

• Support customers with parking payments, parking sessions and permit management

• Process changes to parking sessions and permits accurately

• Resolve customer issues efficiently while maintaining accuracy and compliance

• Demonstrate active listening, empathy and effective problem-solving skills

• Handle complaints and escalated enquiries calmly and professionally

• Build customer confidence in digital and self-service channels

• Deliver a consistent and high-quality level of customer service

• Meet and exceed contact centre performance measures, including service levels, quality and productivity targets

About You

• Committed to delivering exceptional customer service

• Able to communicate clearly and professionally, both verbally and in writing

• Comfortable working in a busy, high-volume contact centre environment

• Able to remain calm and effective when working under pressure

• Confident taking ownership of customer enquiries

• Able to identify problems and resolve them efficiently

• Empathetic, patient and attentive when speaking with customers

• Accurate and organised when processing customer information and payments

Training and Support

Full training will be provided on our internal systems.

You will also work closely with experienced members of our existing teams, who will support you as you develop your knowledge and settle into the role.

How to Apply

To apply, please submit your CV and a covering letter to:

hr@unity5.com

Company Description

As the UK's leading parking and technology-enabled management group, we support more than 9,000 locations across housing, healthcare, education and commercial estates. We're proud to be Carbon Neutral Britain certified and committed to creating positive outcomes for our clients, communities and colleagues alike. We're growing quickly, investing heavily in technology and expanding into new sectors, creating exciting opportunities for people who want to make an impact and be part of something ambitious. Why not join us?

Position

As a Field Services Engineer you will be working outside at client locations to install signage and prepare the site for ANPR and CCTV installations. This is a manual, physical job which will require digging holes, caballing and erecting poles. Working at height and being outdoors is an every day occurrence in this role!

We will provide you with the van and equipment to do your job effectively.

Responsibilities and Duties

- To install all appropriate signage at our sites

- To resolve issues with cameras at sites as requested for any reactive jobs

- To ensure our clients always receive a personable and quality service

- To follow safe working procedures and operating procedures

- To follow all compliance procedures

- To enter correct and detailed reports on our scheduling system

Who you are

- You must be happy working outdoors in all weathers, digging holes and climbing poles!

- A background in building, construction or civils is desirable.

- You will be experienced working in a manual capacity including at height.

- You will be flexible at your working approaches, due to the travel element of the role.

- A company van and tools will be provided. - you must have a full UK manual driving licence with less than 6 points for this role.

- Due to our driving policy, you must be aged 25 years or older.

Agena Values

We believe that the way we do business is as important as the business that we do. Operating with integrity and high ethical standards is the Agena Group way. Our values reinforce our behaviours and what is important to us. Living these values is essential to our success.

- Ambitious: we aim for world class service

- Disruptive: we're here to change the industry

- Ethical: we do things for the right reasons

- Insightful: we use research to guide our decisions

- Collaborative: We're better when we work together

- Innovative: we help people see things differently

Other information about the role

Salary: £27,500 per annum plus regular overtime opportunities and monthly bonus on sites being successfully completed (OTE £32k)

Hours: 40 per week; Monday - Friday. Leave the house at 08:00 (start time) and finish at 16:30.

Location: Field based role covering the South coast

Our selection process is as follows: Application – Competency Based Interview - 2nd interview

You must be able to legally live and work in the UK without sponsorship

This role is subject to the approval of our motor insurance provider, and continued employment is dependent on maintaining eligibility to drive under the company’s insurance policy

Benefits

We know there’s more to life than work – that’s why when you join Agena, you’ll get your pick of our amazing benefits through our Enjoy Benefits platform. That includes discounts on gym memberships, travel bookings, high street vouchers and days out. You can also benefit from Technology benefits, Wellness benefits, Health Care plans and Car Lease benefits and much more.

- Incremental holiday increases to recognise long service

- 2 volunteering days a year

- Unlock your potential with our training, learning & development, and apprenticeship options throughout your career

- Employee Assistance Programme - 24/7 confidential, independent and professional counselling

- Cycle-to-work scheme

- EV Charging points at office locations

- Regular team/company socials

- Team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.

We believe a great workplace is about more than benefits. It's about creating a culture where people feel connected, supported and able to make a difference.

Our Engagement Committee brings colleagues together through charity initiatives, local events, book clubs, wellbeing activities and much more. You'll also have the opportunity to get involved with our award-winning D&I Committee, helping to shape positive change across our group. As we continue to grow, we're committed to investing in our people, because their success drives ours.

We are proud to hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management.

We are a Mindful Employer and are committed to supporting your mental health at work.

The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact recruitment@agenagroup.com

We welcome all applicants, including those with unspent convictions. If disclosed during recruitment or after a conditional offer, we may conduct a DBS check and, with consent, liaise with a probation officer if relevant. Disclosures are handled sensitively and assessed individually, in line with our policy. A criminal record does not automatically disqualify candidates.

(No agency speculative contact – thank you)

Location: Southampton, UK

Job Type: Permanent / Fulltime

Sector & Subsector: Engineering | General

Annual Fixed Salary: £27,500

Apply Here - https://agenagroup.com/current-vacancies/

We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

The Role

The Tolling Product Manager sits within the Automotive & Data (A&D) business unit, reporting directly to the Head of Product, Automotive & Data. In this role, you will lead a highly strategic, zero-to-one initiative: building Arrive's tolling platform from the ground up as an API-first platform with a user-friendly management UI. This role offers significant scope for strategic leadership and future growth as our platform expands.

Based in London, UK (with remote flexibility), you will untangle complex technical and business challenges, working closely with engineering, peer product managers, and key commercial stakeholders. This is a unique opportunity to shape a high-impact product from its earliest stages while collaborating deeply across our global teams to build a seamless customer experience

How to make an impact

- Platform Vision & Strategy: Define, articulate, and drive a clear product vision and strategy for our tolling platform. Translate market insights, stakeholder perspectives, and business objectives into a balanced, forward-looking roadmap that positions Arrive competitively in the tolling space.

- Lead 0→1 Product Discovery & Delivery: Guide the end-to-end development of our API-first tolling platform, using iterative methodologies to test assumptions, deliver incremental value, and turn complex ideas into payment experiences.

- Deep-Dive Strategy & Prioritization: Conduct comprehensive research to understand the complex tolling ecosystem, translating deep insights into a collaborative, high-impact customer-centric product roadmap.

- Collaborate Across Product Teams: Partner closely with other product managers across Arrive to integrate tolling features beautifully into an exceptional traveller and vehicle experience.

- Strengthen Stakeholder & Customer Relationships: Build trust-based relationships and lead thoughtful, collaborative negotiations with external customers, partners, and our internal sales teams, aligning commercial demands with our commitment to an outstanding user experience.

- Drive Commercial Alignment: Contribute to strategic decisions around pricing frameworks, partnership models, and growth levers to expand the platform's reach across global markets.

About you

You are an empathetic, curious, and collaborative builder who is energized by bringing structure to ambiguous, complex problems, always keeping the human end-user at the heart of your decisions.

You have a growth mindset, love to learn continuously, and are excited by the challenge of transforming a blank canvas into a successful platform.

A natural relationship builder and communicator, you listen deeply and collaborate easily with everyone, from technical engineering teams to commercial sales partners and diverse external customers.

You are comfortable taking a step back to research thoroughly, and you use those insights to prioritize thoughtfully and transparently.

We believe that diverse perspectives build the best products, and we encourage you to bring your unique background, cultural insights, and lived experiences to help us shape the future of urban mobility.

Your background

- Experience guiding B2B or platform product development, with a strong comfort level in managing APIs, complex systems, or technical integrations.

- Proven ability to guide products from early-stage discovery (0→1) through to launch, showing comfort with adapting to change and refining direction iteratively.

- A strategic and commercial mindset to solving highly complex problems, conducting research, and prioritising roadmaps based on clear, evidence-based reasoning about pricing, business models, and growth alongside product delivery

- Excellent, inclusive communication skills, with an ability to translate complex topics clearly to diverse technical, commercial, and customer teams.

- While a background in automotive, mobility, tolling, or payments is a fantastic advantage, we warmly welcome transferable experience from other complex, platform-focused industries.

Department: Automotive and Data

Locations: London

Remote status: Hybrid

Employment type: Full-time

Apply Here - https://careers.arrive.com/jobs/8059728-product-manager-tolling