# theipc.info Need to file a complaint about a parking operator's practices? Follow the IPC's step‑by‑step guide: complain to the operator first, then submit to IPC via the portal. Complaints acknowledged within 10 working days and concluded within 20. Learn what you'll need to include and how the process works. ## Pages - [Parking Industry Job Board](https://www.theipc.info/find-a-job): Looking for roles in parking? Browse the IPC Job Board for operator, data, technical & SEO positions—including remote and hybrid options. Apply now! - [Campaigns](https://www.theipc.info/campaigns) - [Accredited Airport Parking Provider](https://www.theipc.info/MeetandGreet): IPC’s AAPP scheme certifies airport meet & greet and park & ride providers—ensuring trusted, safe, and reliable parking services. - [About Us](https://www.theipc.info/about-us): Learn how IPC represents the private parking sector, supporting members, engaging with government, and raising professional standards nationwide. - [Accredited Service Provider Scheme](https://www.theipc.info/why-become-an-asp-member): Join IPC’s AOS and access DVLA data, compliance audits, training, and Code of Practice support. Strengthen your business with trusted accreditation. - [Motorist Advice](https://www.theipc.info/motorist-advice): Advice for motorists if they get a parking ticket - [IPC vs BPA](https://www.theipc.info/ipc-vs-bpa): See why operators are choosing IPC over BPA—agile, cost-effective membership with direct government influence and industry focus. - [Copy of Our Partners](https://www.theipc.info/copy-of-our-partners): TDA, UK Signs Ltd, Comprehensive Tax Planning, SSAIB, Gladstones Solicitors, ETC Tax, Pettengell Wealth Management, People's Parking, Sioma Insurance Consultants - [Membership](https://www.theipc.info/membership) - [Corporate Member Scheme](https://www.theipc.info/why-become-an-corporate-member): Corporate Membership connects your organisation with the private parking sector, offering events, lobbying updates, and promotion opportunities. - [Publications](https://www.theipc.info/publications): IPC publications and policies - [Privacy Policy](https://www.theipc.info/privacy-policy) - [Copy of Membership](https://www.theipc.info/copy-of-membership) - [Motorist Complaints ](https://www.theipc.info/motorist-complaints): Have an issue with an IPC-member operator? File a complaint via IPC’s online portal—quick setup, clear timelines, and full oversight for fair resolution. - [Old Fiona Motorist Advice page](https://www.theipc.info/copy-of-motorist-advice): Advice for motorists if they get a parking ticket - [Apply for a Committee](https://www.theipc.info/steering/interest-applications) - [Our Members](https://www.theipc.info/Our-Members): Explore IPC’s membership community, from parking operators to suppliers and legal specialists, all raising standards in the industry. - [Consultation Responses ](https://www.theipc.info/consultation-responses) - [Park Assured](https://www.theipc.info/parkassured): Park Assured is the IPC's national accreditation scheme, raising standards across private parking in the UK through clear signage, transparency, and recognised best practice. Learn more about Park Assured. - [Accredited Operator Scheme](https://www.theipc.info/Why-become-an-AOS-Member): Become an IPC ASP member to demonstrate compliance, gain recognition, and support the operators you serve within the private parking sector. - [People](https://www.theipc.info/people): Meet IPC’s leadership team and Steering Committee, guiding strategy, standards, and policy in the private parking sector. - [Events](https://www.theipc.info/events): about - [Independent Appeal Service](https://www.theipc.info/independant-appeal-service): Submit your appeal via IPC’s Independent Appeals Service (IAS) an impartial, ADR-certified process. Law-focused decisions from qualified adjudicators. - [Motorist Advice](https://www.theipc.info/motorist-advice-v2): Need help with a parking charge? Discover IPC’s step‑by‑step guide: appeal timelines, reduced‑rate details, how to complain & how to contact the IAS. - [Home](https://www.theipc.info/): IPC is the DVLA-accredited private parking trade association. We support operators, motorists, and members with fairness, compliance and independent appeals. - [Our Partners](https://www.theipc.info/our-partners): TDA, UK Signs Ltd, Comprehensive Tax Planning, SSAIB, Gladstones Solicitors, ETC Tax, Pettengell Wealth Management, People's Parking, Sioma Insurance Consultants